Front of house tills, in-app and QR ordering, web bookings and dark-kitchen delivery platforms each produce their own payment file, in their own format, on their own timeline. Aurum ingests till exports, PMS files, card acquirer statements and aggregator payouts as they arrive and standardises them on the way in, so reconciliation starts from one consistent dataset instead of three separate ones.

Cash is the hardest payment type to investigate, and a total across the estate tells you nothing about where the problem is. Assign a house, branch or till code to every venue and Aurum tells you exactly which site an anomaly belongs to, with rules to write off small differences automatically and escalate larger ones — a note over your fraud threshold, for example — to the venue manager, then automatically upward if it isn't resolved in time.

A card acquirer settlement or a Deliveroo payout is never one number. Aurum separates gross sales, commission, delivery fees, chargebacks and refunds, handles Amex's gross-versus-net settlement basis correctly, and posts each fee type to your ERP so you see what you are actually paying rather than one bundled net figure.

Energy costs, wage inflation and business rates have compressed hospitality margins for several years running. Finance teams under that pressure need the hours currently lost to manual reconciliation back for cost control and pricing decisions, not more of them spent chasing till discrepancies.

Each aggregator, booking channel and in-app payment provider you add brings its own file format, commission structure, settlement cycle and chargeback policy. Reconciled by hand, that complexity grows faster than the team, which is exactly why it is usually the first control to slip during expansion.