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Client Money
Client Money Reconciliation

Reconcile what you hold against what you owe, automatically.

Aurum ingests your account balances and the client liabilities in your ledger, reconciles what you hold against what you owe, and raises any shortfall immediately so your team intervenes before it becomes a breach. Save time, avoid shortfalls, and evidence that client money is segregated and protected on any given day.

Trusted by hundreds
of companies including

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55

client money accounts reconciled for one firm

83%

decrease in reconciliation time

11.3

hours saved per day

Before and After

Manual Client Money Reconciliation vs Automated with Aurum

without Aurum
with
Data download
Balances pulled from each account, and liabilities from the ledger, by hand
Auto-retrieved via API, SFTP or using AI
Client money position
Worked out by hand against bank balances
Live view of what you hold against what you owe
Shortfalls
Surfaced at the next reconciliation run, with breaches often already present
Flagged the moment one appears, so you step in before it escalates
Segregation
Funds tracked together, with a risk of cross-contamination
Data, reconciliations and cases segregated per client
Frequency
A daily obligation that’s hard to keep pace with
Runs as balances arrive, so you never fall behind
Audit trail
Reconstructed after the fact
Immutable, with every action and resolution logged
Reporting
Manual export and re-key into compliance reports
Compliant reports generated automatically

Start now with 6000+ banks and systems already integrated

NatWest
Barclays
HSBC
Banking Circle
Lloyds
Santander
AIB
Bank of Scotland
Bank of Ireland
BMO
CitiBank
The Co-operative Bank
ClearBank
Bank of Valletta
Guarantee Trust Bank
Raiffeisen Bank
Société Générale
Sparkasse
Unicredit
Arbuthnot Latham
Netsuite
Coda
Xero
Navision
SAP
Sage
Oracle
Chorus
Kyriba
Gentrack
Oracle CC&B
QuickBooks
Access
Microsoft Dynamics 365 Finance & Operations
Workday
JPMorgan Chase
SVB
Cegid
Explore Integrations

Why automate your client money reconciliation?

Checking client money by hand across every account is slow, error-prone, and leaves shortfalls hiding until they become compliance issues. Here's what changes when Aurum does it for you.

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Account Reconciliations Sreen

Know your position at all times

A live view of client money held against calculated client liabilities, with transaction reports ingested automatically and compared to bank balances, so the position is current rather than as at the last time someone checked.

CASS Dashboard Screen

Catch shortfalls before they escalate

Set alerts for shortfalls so your team can intervene, assign, comment and track resolution inside the platform, before a difference becomes a breach.

Account Variance Screen

Reconcile three ways, not two

Compare your bank statement balance, your cash book and the total of individual client ledger balances in a single run, with debit balances listed separately for investigation rather than netted away.

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Audit Details Screen

Walk into audits and inspections prepared

Search and export records covering every action, from account amendments and reconciliation outputs to case transitions and sign-off approvals, so evidence is assembled as the work happens.

How does Automated Client Money Reconciliation work?

Trigger
Data extractionCustomer, bank, custodian and PSP accounts, general ledgers and other platforms sync automatically via API or SFTP, with CSV import and manual entry where a source requires it.
Liability calculation and matchingAurum calculates what you owe each client and reconciles it against what you hold, running automatically as balances arrive rather than waiting for someone to trigger the match.
Shortfall and difference identificationShortfalls, excesses and unreconciled items are identified and prioritised, with debit balances separated out for investigation.
Case management and sign-offCases are created and assigned to the appropriate team, with structured reviews, reason codes and configurable approval chains, so the reconciliation is signed off by the right person and the record of that sign-off is kept.
Reporting and distributionReports generate automatically and can be posted to your BI and reporting tools.
Audit trailA complete audit trail is recorded automatically, exportable in full, with every action traceable to the person who took it.

Which client money rules does Aurum support?

Holding money for someone else carries an obligation to reconcile it, whichever regulator sets your rules.

Legal

SRA Accounts Rules — law firms

Rule 8.3 requires a three-way reconciliation of the bank statement balance, the cash book and the client ledger total at least every five weeks, signed off by the COFA or a firm manager, with differences investigated promptly. Aurum runs that comparison continuously rather than in a five-week scramble, routes the sign-off to the right person, and keeps the signed record. Aged and residual balances are surfaced so they can be returned under Rule 2.5 before they become a finding.

CASS

CASS — insurance and investment firms

Internal and external client money reconciliations, client money held in statutory or non-statutory trust accounts, discrepancy management, third-party account oversight and structured sign-off.

Other regimes

Property, pensions, crowdfunding and any other business holding money on behalf of clients. If you have a reconciliation obligation and a ledger, Aurum can run it.

Finance teams see real value from automating client money reconciliation with Aurum.

Why finance teams choose Aurum for client money reconciliation.

Connections Screen

Flexible integration across sources

Aurum connects directly to bank accounts, or ingests data via CSV imports and manual entries, running reconciliations automatically as balances arrive. Your team no longer prepares data or triggers matches by hand.

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CASS Dashboard Screen

Enhanced oversight

Customisable dashboards give a clear view of client money, reconciliation status, open cases and pending sign-offs, and your team can surface what it needs quickly using our AI assistant.

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Case Reason Codes Screen

Built for control

Configurable approval chains, reason codes and smart case routing ensure client money reconciliations follow your own internal control processes, with the sign-off recorded against the run.

Case Management Screen

Collaboration is kept in context

Investigations and decisions stay within the platform, so critical information isn't lost across emails, spreadsheets or messaging tools.

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New Reconciliation Group Screen

Every client, every account, one run

Reconcile across multiple client accounts, legal entities and currencies in a single run, each with its own rules, while keeping one consolidated view of the whole position.

See Product in Action

Automate your client money reconciliation with Aurum.

Book a demo to see how Aurum reconciles what you hold against what you owe, raises shortfalls before they become breaches, and keeps the evidence behind every decision.

Early detection of shortfalls

Client money positions in real time

Complete and defensible audit trails

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Related resources

Frequently Asked Questions

Client money reconciliation comes in two forms, internal and external. Internal reconciliations compare what you hold on behalf of every client in your internal records and accounts against what those records say you should hold, and are typically required frequently, in some regimes each business day. External reconciliations compare your internal records against those of any third party holding client money on your behalf.

Client money exists in any industry where an organisation holds money on behalf of someone else. Examples include financial firms holding pension account balances, law firms holding deposits for property transactions, insurance intermediaries holding premiums, and crowdfunding platforms holding investment loans.

It depends on your regulator. FCA-regulated investment firms generally reconcile client money internally each business day, with external reconciliations as frequently as practicable and no more than a month apart. Law firms in England and Wales must reconcile client accounts at least every five weeks under SRA Accounts Rule 8.3. Whatever your obligation, reconciling more often than the minimum is what stops differences accumulating.

It's the comparison the SRA Accounts Rules require of law firms: the client account bank statement balance, the firm's cash book, and the total of all individual client ledger balances. All three must agree, and any difference has to be investigated and resolved promptly. It must be signed off by the COFA or a manager of the firm.

The FCA sets out client money requirements principally in CASS 5 for insurance intermediaries and CASS 7 for investment firms, with safeguarding of relevant funds by payments and e-money firms covered by CASS 15. The full rules are on the FCA's website, and our CASS Reconciliation page covers how Aurum supports each chapter.

Beyond the immediate risk of an undetected shortfall, reconciliation failures are treated as foundational breaches by regulators. In the legal sector, failures to complete timely, signed reconciliations and to act on differences regularly appear in disciplinary findings, even where there is no dishonesty involved.

Several firms holding client money have collapsed in recent years, leaving clients to lose their funds or recover only part of them, through failures in governance and controls and through mixing client funds with the firm's own operational money. Reconciliation is the control that catches those problems while they're still small.

A spreadsheet can produce the calculation but not the control around it. There's no enforced separation between clients, no immutable record of who changed what, no automatic alert when a shortfall appears, and a difference is only visible when someone opens the file. Automation gives you the position continuously and the evidence automatically.

Volume and complexity are the problem. Scheme data arrives in several formats across multiple regions, and a spreadsheet can't apply consistent matching logic across all of it or flag exceptions as they appear. It also leaves no audit trail, which matters when you're defending a fee challenge or a rejected submission.

Most include a basic reconciliation function, but as account and transaction volumes grow, teams hit restricted matching logic, limited automation and poor visibility across multiple accounts or entities, usually with weak exception workflows and thin audit tracking. Aurum extends your existing system rather than replacing it.