Reconcile every premium, policy, claim and commission.
A single policy is paid for through several doors at once: your policy system, the insurer, a payment provider, a premium finance company and the bank; and each one reports it differently. Aurum reconciles all of them against each other, proves what you sold matches what the insurer thinks you sold, and shows the commission you were actually owed.
Loved by brokers, MGAs and insurers of every size.
How can Aurum help insurance companies?
Streamlining finance across every policy, payer and insurer.
Reconcile every route a premium arrives through
One policy can generate a card payment through a PSP, a direct debit, an advance from a premium finance company, a settlement to the insurer and an entry in your policy system — all on different timelines and all reported differently. Aurum ingests every source and reconciles them against each other, so the premium is proved end to end rather than checked in one place and assumed everywhere else.
Prove what you sold against what the insurer thinks you sold
The insurer's statement is their view of your book, and it rarely matches yours first time. Aurum reconciles the policies, adjustments and cancellations in your own system against the insurer statement at policy level, matching internal and external policy numbers and amounts, so a difference points to a policy rather than to a total at the bottom of a statement.
Reconcile premium finance alongside the premium itself
Where a customer pays monthly, a finance provider settles the premium and the customer repays them — which means the money you expect and the money that arrives follow different rules and different lags, sometimes forty days after the month in which the policy was sold. Aurum reconciles the policy, the payment provider and the finance provider together, so a record present in one and missing in another surfaces as a case instead of an unexplained balance.
Prove your commission rather than accept it
Commission is the intermediary's revenue and the insurer's cost, and both sides are working from their own record of what was sold. Aurum reconciles commission earned on the policies you actually placed against what the insurer paid, and for firms paying commission out, against what was owed to each agent — so a shortfall is evidenced rather than argued.
Reconcile claims rigorously
Claims payments have to match the claim, the policy and the money that actually left the account. Aurum reconciles claims data from your policy system against bank payments and the insurer's or claims handler's record, so payments made, recovered and reimbursed all tie back to the claim they belong to.
Reconcile bordereaux under delegated authority
Where business is written under delegated authority, the premium and claims bordereaux you submit are what the carrier or reinsurer books. Aurum reconciles your own records against the bordereaux reported in both directions, so ceded premiums, claims paid and recoveries agree before anyone relies on them for reporting.
Run client money to the cycle CASS 5 demands
Firms holding client money under CASS 5 have to perform internal and external client money reconciliations and calculate resource against requirement at least every 25 business days, whether or not the team has the capacity that week. Aurum runs the reconciliations to a schedule, keeps statutory and non-statutory trust money separated from office money, and retains the working and the evidence behind each calculation, so the cycle is met and provable rather than rebuilt in a spreadsheet each time.
Stop writing off differences you could have explained
Unreconciled differences get written off because nobody has the time to investigate them, and every write-off is margin. Automating the matching gives the team back the hours to investigate exceptions properly — which is how one of our clients stopped writing off differences altogether.
What results did Aurum deliver in insurance?
Brokers, MGAs and insurers use Aurum to reconcile premiums, statements and commissions across every payer, recover margin that would otherwise be written off, and grow the book without growing the finance team.
90%
faster to complete bank reconciliation
98%
less time spent on direct debit reconciliation
4.5 days
saved every month on insurer statement reconciliation alone
>90%
automatic match rates maintained throughout expansion
“Writing off differences is no longer something we find ourselves doing thanks to Aurum’s reconciliation boosting our levels of control.”
Shaun Eggleston
CFO
“Aurum did for us what others said was impossible to do which means we now have certainty of transaction accuracy.”
Judith Horrocks
Financial Operations Manager
“Our reconciliation process takes less time now and productivity has improved. We’re achieving 90% or better in terms of automatic match rates; the way our business is expanding there’d be a problem if it was much less than that!”
Mandy Healey
Customer Accounts Manager
“Writing off differences is no longer something we find ourselves doing thanks to Aurum’s reconciliation boosting our levels of control.”
Shaun Eggleston
CFO
“Aurum did for us what others said was impossible to do which means we now have certainty of transaction accuracy.”
Judith Horrocks
Financial Operations Manager
“Our reconciliation process takes less time now and productivity has improved. We’re achieving 90% or better in terms of automatic match rates; the way our business is expanding there’d be a problem if it was much less than that!”
Mandy Healey
Customer Accounts Manager
“Writing off differences is no longer something we find ourselves doing thanks to Aurum’s reconciliation boosting our levels of control.”
Shaun Eggleston
CFO
“Aurum did for us what others said was impossible to do which means we now have certainty of transaction accuracy.”
Judith Horrocks
Financial Operations Manager
“Our reconciliation process takes less time now and productivity has improved. We’re achieving 90% or better in terms of automatic match rates; the way our business is expanding there’d be a problem if it was much less than that!”
Mandy Healey
Customer Accounts Manager
What does Aurum FinanceOS deliver?
AI powered, all in one platform to centralise your finance operations.
Data collection that runs itself
Financial Data Automation connects to your policy and agency management system, payment providers, premium finance companies, insurers and banks through APIs, SFTP or web portals where no API exists. Insurer statements, bordereaux and finance provider reports usually arrive as spreadsheets or PDFs by email — Aurum listens to the inbox, parses them and loads them, so the reconciliation starts from structured data rather than someone reformatting an attachment.
Matching you configure, not code
Set match rules in natural language or with expressions, take the AI-suggested rule as a starting point, and apply tolerances so rounding, fees and instalment differences don't become breaks. One-to-many and many-to-many matching handles a bulk settlement covering thousands of policies, or several payments against one policy — one client matches 3,000 individual transactions to a single bulk payment automatically.
End-to-end exception management
Unmatched items become structured cases with severity, category, owner and full comment history, tied to the policy or claim they relate to. Deferred exceptions hold known timing differences — a finance provider settling forty days after month end, an instalment not yet due — until they mature, so the queue holds genuine problems rather than the calendar.
Journals posted straight to your ERP
Journal Entry Automation turns reconciled outcomes into double-entry journals using your own posting rules and GL mapping, with premium, commission, insurance premium tax, fees and claims separated rather than bundled. Post directly to your finance system or export in whatever format it expects, with validation and approval before anything lands.
Data collection that runs itself
Financial Data Automation connects to your policy and agency management system, payment providers, premium finance companies, insurers and banks through APIs, SFTP or web portals where no API exists. Insurer statements, bordereaux and finance provider reports usually arrive as spreadsheets or PDFs by email — Aurum listens to the inbox, parses them and loads them, so the reconciliation starts from structured data rather than someone reformatting an attachment.
Matching you configure, not code
Set match rules in natural language or with expressions, take the AI-suggested rule as a starting point, and apply tolerances so rounding, fees and instalment differences don't become breaks. One-to-many and many-to-many matching handles a bulk settlement covering thousands of policies, or several payments against one policy — one client matches 3,000 individual transactions to a single bulk payment automatically.
End-to-end exception management
Unmatched items become structured cases with severity, category, owner and full comment history, tied to the policy or claim they relate to. Deferred exceptions hold known timing differences — a finance provider settling forty days after month end, an instalment not yet due — until they mature, so the queue holds genuine problems rather than the calendar.
Journals posted straight to your ERP
Journal Entry Automation turns reconciled outcomes into double-entry journals using your own posting rules and GL mapping, with premium, commission, insurance premium tax, fees and claims separated rather than bundled. Post directly to your finance system or export in whatever format it expects, with validation and approval before anything lands.
Structure that matches how you are organised
Define your own hierarchy of group, entity, brand and branch, and set rules, calendars, currencies and reporting at whichever level makes sense. Everything below inherits it, so an acquired book or a new insurer relationship is a configuration change rather than a project — and account numbers can grow without reconciliation time growing with them.
Agent One
Aurum's agent works inside the product you are already in. Ask why an insurer statement did not reconcile and it answers from the data on screen, proposes the matching rule for a new insurer's file format or drafts the correcting entry for your approval. It holds its own identity, acts on behalf of a named person, and writes nothing without a human approving it.
Reporting your board and your auditor can both use
Build and schedule dashboards and reports without technical help, with ageing on every outstanding item, variance by insurer, payer and product, and full data lineage from a reported figure back to the underlying policy transaction.
Best support in the industry
Get support that moves at your pace. On average, we answer in 21 minutes and resolve 87% of cases in under 24 hours, from a UK-based team that has worked with insurers, brokers and MGAs for over a decade. Backed by 5 star Trustpilot reviews.
Structure that matches how you are organised
Define your own hierarchy of group, entity, brand and branch, and set rules, calendars, currencies and reporting at whichever level makes sense. Everything below inherits it, so an acquired book or a new insurer relationship is a configuration change rather than a project — and account numbers can grow without reconciliation time growing with them.
Agent One
Aurum's agent works inside the product you are already in. Ask why an insurer statement did not reconcile and it answers from the data on screen, proposes the matching rule for a new insurer's file format or drafts the correcting entry for your approval. It holds its own identity, acts on behalf of a named person, and writes nothing without a human approving it.
Reporting your board and your auditor can both use
Build and schedule dashboards and reports without technical help, with ageing on every outstanding item, variance by insurer, payer and product, and full data lineage from a reported figure back to the underlying policy transaction.
Best support in the industry
Get support that moves at your pace. On average, we answer in 21 minutes and resolve 87% of cases in under 24 hours, from a UK-based team that has worked with insurers, brokers and MGAs for over a decade. Backed by 5 star Trustpilot reviews.
Built for segregated funds and audit.
Keep client and firm money demonstrably apart
Separate accounts, reconciliations and case activity per fund and per entity, so what is held on behalf of insurers and policyholders is visible and evidenced rather than inferred from a bank balance.
Evidence every reconciliation
Maintain an immutable record of every match, adjustment, approval and sign-off, with rollback where something was done in error, retained and exportable when an auditor asks.
Surface ageing before it becomes a write-off
Track how long each break, unallocated receipt and statement variance has been open, with escalation on your own thresholds.
Built for segregated funds and audit.
Keep client and firm money demonstrably apart
Separate accounts, reconciliations and case activity per fund and per entity, so what is held on behalf of insurers and policyholders is visible and evidenced rather than inferred from a bank balance.
Evidence every reconciliation
Maintain an immutable record of every match, adjustment, approval and sign-off, with rollback where something was done in error, retained and exportable when an auditor asks.
Surface ageing before it becomes a write-off
Track how long each break, unallocated receipt and statement variance has been open, with escalation on your own thresholds.
Collaborate in context without switching tools.
Keep every decision tied to the policy
Use contextual comments, annotations and @mentions on items and exceptions, with full history and supporting evidence attached to the policy or claim it relates to.
Bring the right people in at the right time
Notify finance, credit control or the insurer relations team on exceptions, loader results and threshold breaches, with centralised in-app delivery and subscription-based alerts.
Maintain accountability end to end
Assign ownership with due dates and escalation, track status and ageing, and keep a unified activity timeline for audits and internal reviews.
Collaborate in context without switching tools.
Keep every decision tied to the policy
Use contextual comments, annotations and @mentions on items and exceptions, with full history and supporting evidence attached to the policy or claim it relates to.
Bring the right people in at the right time
Notify finance, credit control or the insurer relations team on exceptions, loader results and threshold breaches, with centralised in-app delivery and subscription-based alerts.
Maintain accountability end to end
Assign ownership with due dates and escalation, track status and ageing, and keep a unified activity timeline for audits and internal reviews.
Who benefits?
Our product fits intermediaries and carriers alike — from a broker or MGA placing business on behalf of insurers, to a multi-line insurer reconciling its own book across brands and entities.
How does Aurum work for insurance?
We have 6,000+ integrations ready to support your policy systems, payment providers, finance providers and banks.
Centralise all your data into Aurum and stay in control of your finance operations.
- Insurer
- Banks
- Reports
- Policy System
- PSPs
- Premium Finance Providers
Here’s what you can get done with Aurum in just 30 days.
Switch to AurumOur Finance and Business Consultants have worked with some of the most brilliant finance teams in Insurance. They can help you connect your systems, design better financial processes, automate the ones that work for you, apply proven approaches and best practices, configure and implement Aurum around the way your business needs to operate, and roll out Agentic automation across your team.
See Aurum FinanceOS for Insurance
Automate your financial processes with us.
Aurum FinanceOS brings benefits to clients of all sizes across every industry. From bespoke setups and multi-currency operations to custom reports, regional quirks, and legacy systems, we've seen it all.
Automation from end-to-end
Compliant with all regulations
Fully scalable solution
Unique financial insights
See what our product can do:
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