Customer Stories
Modern finance teams use Aurum
See how successful companies across the world, large or small, use Aurum to be more efficient and save money.
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“It's going to save us a million”
“They covered this 3% for every bank, every acquirer”
“It's taken a four day process down to less than one.”
“It's going to save us a million”
“They covered this 3% for every bank, every acquirer”
“It's taken a four day process down to less than one.”
We help customers achieve measurable results.
90%
Reduction in time spent on reconciliation
46x
Quicker on closing month-end
11.3
Hours saved each day
All stories
Customer reviews
“The platform is great and our team like using it. The team at Aurum are always very supportive and make themselves available as soon as possible. We haven't had the need to speak to them often but we are always happy with the outcome.”
George
Customer
“Quick and helpful response. One of the best external Tech support teams we have experienced.”
Alex
Customer
“Chris Martin always tries to fix any problems as soon as he can; normally, I would say within the hour, if not immediately. All in all, Chris is extremely professional, with an amazing, friendly and polite manner when dealing with anything we ask of him.”
Dee C.
Banking Officer at Ladbrokes
“"Aurum Support - Professional and reliable". I contacted Aurum support, and Chloe very quickly jumped on to look at our Aurum software to locate the issue. Very professional and thorough with her review, and made sure we were updated along the way. Thanks for all your support.”
Shandi Sanderson
Finance Systems Administrator at Vet Partners
“Great service from the support desk. All of my requirements were met, and suggestions were made on how to make things easier. When small tweaks were needed, they were handled in a timely manner.”
Anonymous
Customer
“The support team promptly responded on my technical query. They showed a high level of expertise navigating the system and resolving the issue immediately. I am very happy with the support as I also learned something from the system.”
SJ.
Customer
“[Aurum Solutions] diagnosed the issued, found what was causing it and provided the solution quickly & simply. They are very responsive on emails.”
Ed H.
Accounts Assistant at St Austell Brewery
“The help and support I have received since the first meeting to set up, to a comprehensive call yesterday to amend script has been nothing short of fantastic. Customer support is quick, friendly, and very helpful no matter the request. I would recommend to anyone looking for reconciliation software that can be built around your needs.”
Anonymous
Customer
“Support service is fab, Chris is always really quick to identify the issue, find a solution, and get it implemented with minimal disruption”
Debbie Coffey-Bainbridge
Assistant Financial Controller at Nottingham Building Society